Rockwell adds remanufacturing to Bayswater HQ
Rockwell Automation has expanded its Bayswater facility with the addition of a remanufacturing workshop.
Remanufacturing work areas for each product range have been established, as well as technician workstations for PLC/HMI fault diagnosis and an extra workshop for drives testing and repair.
Rockwell employs a seven step remanufacturing process for failed units and backs its restoration work with a 12 month warranty.
The company’s Lifecycle Service Agreement provides customers with three services: reserved repair, remote support and onsite service for discontinued products.
Rockwell said the agreement allows customers to minimise risks associated with using older or discontinued products and provides planning time to customers migrating to new technologies.
The reserved repair and parts component of the agreement provides manufacturers access to product replacement, remediation or repair.
Remote support for discontinued products provides customers with unlimited web support for obsolete or discontinued products. The onsite service for discontinued products provides annual preventative maintenance services, migration and conversion-planning support on discontinued products.